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FAQs

 

Are you Factory? 

Yes, we are factory.  

 

What’s the Minimum Order for this item?

Our minimum order quantity is 120 pieces.

 

What about lead time for mass production?

Normally, it will take about 10-15 days, but honestly, it also depends on order quantity and season when order placed.

 

What is your Shipping Terms?

By Sea, Air and express (DHL, FEDEX, UPS, EMS, etc.) delivery ways are available.


What is your Payment Terms?
T/T (Bank transfer), L/C, Paypal, and other payment ways are acceptable.
 
How could you ensure our Money Safety and Quality Excellence?
We are 9 years Assessed Gold Supplier on Alibaba. And we shipping goods by our own company which authorized import and export licence at China custom, if you still have concern about money safety, we can build a trade assurance order through Alibaba.
For any quality problem, we always provide full after-sales service, including free goods replacement or refunding.
 
Can you realize our Customized Design or put our Brand Logo on the product?

Sure, we have a professional design team. OEM or/and ODM are warmly welcomed.